Archive Explorer Error - Doesn't appear any folder
I need a solution Hi all, We are encountering a problem with all EV clients. When we try to access Archive Explorer through Outlook doesn't appear any Vault Store. I try to access through IE and...
View ArticleIndex volume failed - ? re: synchronization task
I need a solution We have a failed index volume for the EV journal mailbox. I opened a ticket with Symantec support and the technician reset the 64-bit indexing engine (per this technote...
View Article"Static" Archives
I need a solution Hello, I am talking with an organization that is migrating from GroupWise to a hosted Exchange 2007 environment. They want to do something that is a bit odd. A forest level trust...
View ArticleEnterprise Vault upgrade
I need a solution Hi Guys,Need some help with an EV upgrade I'm currently doing for a client (Ev8 > EV9 > EV10)The upgrade to EV9 seems to have worked, but when I try to upgrade to Ev10, the...
View ArticleEvent 0 - Enterprise Vault OWA Extensions
I need a solution For some time now, our CAS server (Exchange Version 14.1.218.15) has been reporting the errors below.After doing some research, I have come accross the follwoing tech...
View ArticleExpected Behavior? 3419 could not access Exchange Server. The dispenser will...
I need a solution If Databases have been failed over to another DAG Member (There are no targets on this Archiving Task) The targets are all on the other DAG Member Archiving task. Would you expect...
View ArticleEnterprise Vault Outlook Tab Missing - Office 2013
I need a solution Good afternoon, I am working with a client who has been having an issue where her enteprise vault tab is missing from Outlook 2013.Client setup:Windows 7 x64Outlook 2013 32-bit in...
View ArticleDeleting Folders in Virtual Vault
I need a solution HiWhen a user deletes a folder that exists within their virtual vault they get an error saying that the folder cannot be deleted as it exists within their mailbox - I can accept this...
View ArticleEnterprise Vault Indexing
I need a solution I am trying to clear number of user missing indexes after I run task to syncronize indexing via VAC. Its seemlike there isnt enough time for Indexing to run after hours.DTRA Ft....
View ArticleEnterprise Vault Outlook Add-In and Microsoft User State Migration Tool
I need a solution Hi guys, we're running a project to refresh client Operating Systems - the refresh involves using the User State Migration Tool version 5 to capture user settings/preferences and...
View ArticleClarification on expiry and shortcut deletion.
I need a solution Hi all :)We are running EV 9.0.3 against exchange 2003.To help a user clean out his archive I have exported a folder from the archive and ticked "remove from archive" as a way of...
View ArticleExported emails not deleted from archive
I need a solution Hi all.I thought I had an issue with orphaned shortcut deletion but it turns out not to be the case.To help a user delete several thousand emails from his archive I told him to copy...
View ArticleFile System Analyzer problem
I need a solution HiI'm just playng around with File System Analyzer 1.14.1 and just running it on a single system.I'm not using a SQL or Access DB amd so just creating a .fsa file.which is only about...
View ArticleEV Message retrieval
I need a solution Hi all, Environment is - EV 10.0.1 / Windows 2008 R2 / Windows 7 clients with Outlook 2010I'm having an issue with retrieving messages via double-click. If I browse back through the...
View ArticleWhat will make you choose Symantec Enterprise Vault over other solutions?
I do not need a solution (just sharing information) What will make you choose Symantec Enterprise Vault over other solutions?
View ArticleIssues with fax e-mails having a NULL value in MAPI Property...
I need a solution Hi Folks,I've seen this issue in a couple of environments now. Fax devices send faxes via e-mail with the original fax as an attached pdf. There is a known issue with the PR_BODY is...
View ArticleEV Domino Archiving and Notes Client EV Meny Options
I need a solution Hello again ..EV 9.0.3 and Notes/Domino 8.5.1In testlab!Archiving tested okEVDominoExporter restore tested okCleanup with Lotus Scripting okNotes Client EV Menu Option does not...
View ArticleBackup of Archives on NetApp
I need a solution EV Version: 10.0.4 OS: Windows 2008 R2Backup Software: NetBackup 7.5 Storage of Archives: NetAppWe would like to backup the archives stored on NetApp using NetBackup. However the...
View ArticleVault store Marked for Deletion but still present in the VAC
I need a solution Hi all,We want to remove an FSA server and the corresponding Vault store. All tasks have been removed and the only service is the Storage Service.The corresponding Vault store has...
View ArticleIsilon Archiving as a source target
I need a solution I am currently using a netapp device as a source target for FSA and archiving it to a centera, but need to find out if placeholders are supported on an isilon as a source target in...
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