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Archive Explorer Error - Doesn't appear any folder

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I need a solution

Hi all,

 

We are encountering a problem with all EV clients. When we try to access Archive Explorer through Outlook doesn't appear any Vault Store.

 

I try to access through IE and doesn't work to.

 

I don't use a proxy and don't have any offline Cache of Vault.

The error is: An Administrative Policy does not allow you to run Archive Explorer.

Someone can help me?

 

Thanks.


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