OWA not working after upgrading to EV10
I need a solution We have upgraded from EV 9.0.1 x32 to EV10 (2008 R2 Server) we can open archived emails from Outlook successfully, however not from OWA.Receive error 'Remote server returned an...
View Articlewhere to update the password
I need a solution We have recently changed passwords of most user accounts used as service accounts.After change we wanted to update the same on vault server. I have updated the password of archiving...
View ArticleEV search.asp returns failed to perform the search request if user is not...
I need a solution My environment consists of EV 9.0.2 with 3 Journaling servers, 4 mailbox archiving servers and a DA server. When a user goes to the webapp on any server that does not archive their...
View ArticleCan I copy partitions AND perform backup at same time?
I need a solution Afternoon all I need to move my Vault Store Partitions to new storage, and am using the following TechNote to achieve my...
View ArticleFrom EV to O365 : marked "tagged" e-mail item in mailbox
I need a solution I`m moving customer to O365. Problem is EV v8+ and mailboxes. Defined policy for EV mark “label” mail, that is stored in EV.I did not try to move mailboxes to O365, but i`m...
View ArticleHow to move Index locations and Service to new EV Server
I need a solution does anyone have any experience moving indexing from one EV server to another EV server? I'm looking at technote http://www.symantec.com/business/support/index?pag... and wasn't...
View ArticleError 6578 when export mailbox
I need a solution Hello,We trying to export a mailbox and the system fail and sent this error in Eventviewer: Event Type: Error Event Source: Enterprise Vault Event Category: Migrator Server Event ID:...
View ArticleEvent error 6578 when trying export to a pst
I need a solution Hello,Every time when we try to export a mailbox to pst we receive the following error:Event Type: Error Event Source: Enterprise Vault Event Category: Migrator Server Event ID: 6578...
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Unable to retrieve archived email through EV Journal Mailbox ?
I need a solution Hi,Can anyone please assist me in troubleshooting the issue with retrieving the archived email from Exchange Journal mailbox ?as can be seen from the following screenshot (archive...
View ArticleFSA Reporting Wev service fails
I need a solution Hi all, we have an ENterprise Vault Server "9" running, unfortunately since yestarday I allways get this error message: Enterprise Vault cannot access the FSA Reporting Web service...
View ArticleAccessing Vault shortcuts from the restored emails
I need a solution I'm using Exchange 2010 and Enterprise Vault 9.3. I have restored a mailbox from backup tape, those restored emails are placed on the recovery folder of the user mailbox.1. If I try...
View ArticleInfected file in vault store
I need a solution Hi, End point protection found virus in file can we delete this file then what effect will S:\Enterprise Vault Stores\EV10 Vault Store...
View ArticleChangng EV Password
I need a solution Do I need to change the password in CA and/or DA as well? TY! 8564701 1364935850 2613421
View ArticleFreeing up licenses
I need a solution When a user account is added as a target to a provisioning group does that user consume 1 license. If that is true, then if we remove the user as a target, the license would be freed...
View ArticleVault Partition Size
I need a solution Just wanted to find out what your average size for your Partition Sizes are. We need to back it up so we don't want to go to a 1 Tb size. We were looking at 200 Gb or 500 Gb per...
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Mailboxes outside the Domain
I need a solution Hello everyone,My Provisioning Task says that my mailboxes are outside of the domain, and, I believe that this is the reason, they aren't added to Enterprise Vault, here is the...
View ArticleEV FSA - stop content being indexed in a specific archive?
I need a solution HiEV 9.0.2With FSA, can I turn off content indexing for a specific archive? I have a requirement to archive some data, but I have no requirement to do full text searches of it, so I...
View ArticleTransVault
I need a solution Looking for info from anyone who have migrated straight to Office 365 using TranVault (direct connector?), without first going to pst or temporary staging area. Anyone able to share...
View ArticleEV9 SQL query to retrieve several user info
I need a solution Hello all,I need to find archives I can delete, based on a list delivered by the customer. The only usefull criteria to find these archives I have from this list is the MbxNTUser...
View ArticleEV 8.0.4 Collection Issue
I need a solution Hi,We have turned on collection on a partition which was created on 11/11/2008 and closed on 19/11/2008We have set the collection to run from 00:00:00 till 23:59:00 and collect files...
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