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Mailboxes outside the Domain

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I need a solution

Hello everyone,

My Provisioning Task says that my mailboxes are outside of the domain, and, I believe that this is the reason, they aren't added to Enterprise Vault, here is the Report

Managed Folder Summary:

    Managed Folders: 0
    Managed Folders added\Updated: 0
    Managed Folders deleted: 0

Provisioning Group Summary:

IT:
    Mailboxes added: 0
    Mailboxes updated: 0
    Mailboxes relinked: 0
    Mailboxes ignored because already processed: 0
    Provisioning targets that returned no mailboxes: 0
    Users without a mailbox: 0
    New mailboxes ignored because of existing entries in the Enterprise Vault database: 0
    Journal mailboxes found: 0
    Users with mailboxes outside the current domain: 14
    Users whose mailboxes were not synchronized: 0
    Errors: 0

 

But the Exchange Server where these mailboxes are is inside the domain! Can anyone help me ? Here is a PrintScreen, don't know if it will help.

EV.png

Thanks in advance


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