event id:41293 the Index service not start
I need a solution hello,after I`m try to start the Index Service I get a event:41293An unexpected error has occurred. Error Summary: Indexing Service start up errorError Details: Root element is...
View Articleviewmessage.asp restore button
I need a solution Hello,Currently when I click the restore button for an email I am presented with a dialog that has 3 fields: Microsoft Exchange Server:Mailbox:Folder: (This is read only and...
View ArticleEnterprise vault 10.0.3 NOt able to store and restore from vault
I need a solution when I try to Manually archive or restore from the vault I get an error COULD NOT ARCHIVE THE SELECTED ITEMS TRY AGAIN LATERhow to trouble shoot the issue
View ArticleChange Retention Category on already archived items
I need a solution Hello AllThis is continuation post for below forum/post I started back in past:https://www-secure.symantec.com/connect/forums/retention-category-not-updatedFor quick...
View ArticleEV 10.0.3 Add-IN and EV Remote Console cohabiting on same Win 7 machine?
I need a solution Ladies and Gentlemen, EV 10.0.3 Add-IN and EV Remote Console cohabiting on same Win 7 client machine? I am pleased to advise that at last, after years of struggling, we have upgraded...
View ArticleImport Exchange mailbox PST via Import PST option
I need a solution Hello all,I've a quick question.I've a MS Exchange mailbox and I've exported the mailbox emails to .pst file.Now if I use the Import wizard from Enterprise Vault to import these...
View ArticlePending Shortcut Time out issue
I need a solution Hi, We have Enterprise Vault 9.0.4 installed and we have set pending time out Policy for 6 Days.But still Pending Clock items does not flush from Users Mailbox.If i need to dtrace...
View ArticleEV OWA Toolbars do not display
I need a solution Hi,I am having issues with accessing archived items via OWA. This used to work up until the past few days. The icons show up in OWA, but the toolbar no longer does. When I click on...
View ArticleEV retention and litigation holds
I need a solution Thank you in advance for any insight. Our environment is Exchange 2007/2010 with EV 904.When we have a message in a managed folder (EV managed folder in the Exchange mailbox,...
View Articlearchived items waiting to be indexed
I need a solution We're currently running EV 8.0 SP3. I plan to upgrade to EV9.0.4 tonightHowever, I've found that on particular mailbox index that has been in a continual rebuild and was wondering...
View Articleevault license
I need a solution I have one more question - planning the upgrade from ev 8.X to 9.x, I went out to the licensing portal to get license keys. When I look for licenses for v9.x, they are not...
View ArticleCan I create File system Archives en-mass?
I need a solution Can I create File system Archives en-mass? I am running EV 9.0.2 on Windows 2003 Enterprise server.We are ramping up our FSA project and I commonly have 100+ user share archive...
View ArticleFSA Questions: move shortcuts, fsa explorer, reclaiming disk space?
I need a solution 3 questions, I did some searching and didnt have much luck, hopeing someone just knows a few of these off the top of their head. Can you move FSA shortcuts from one server (or disk)...
View Articleexport from vault search?
I need a solution Hi. thanks for the time.we are doing an investigation and I was searching through the vault stores and was able to see the emails I wanted to hand over to legal. However there is no...
View ArticleItems building up in watchfile and journalarchive tables
I need a solution I have a customer with EV 9.0.2 that has built up a large backlog of items awaiting backup. I took a look at how they were doing their partition backups and identified some...
View ArticleDeleting Vault
I need a solution We are using EV 9.0.2 for Exchange. I am working on the process of deleting thousands of archive as per the scheduled maintenance task. Deleting archive one by one through the...
View ArticleExport to text from EV
I need a solution Hello,We have Enterprise Vault for Exchange implemented. A user has thousands of emails in a subfolder archived and wants only these emails in subfolder to export to a text file....
View ArticleQuestion about attachments
I need a solution Hi there,our virus scanner detected an infected file in one of the EV_CVT_Temp_ folders. This file was moved immidiately to the quarantine by the scanner software. If I am correct...
View ArticleIssue with language users for Vitual Vault
I need a solution Hello ,I have an issue where I try to enable the Virtual Vault it fails with the following error. "Enterprise Vault could not add or remove the following Virtual Vaults"Followed the...
View ArticleHow to install EV 2010 SP3
I need a solution Hi, I have installed currently EV for Exchange 10.0.1.1171.I have had ongoing intermittant issues with backing up EV (another story itself!) but one of the tech guys recomended I...
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