Virtual Vault monitoring
I need a solution Hi all,A few months ago I started a thread which related to me completely resetting someone's Virtual Vault because it wasn't working properly. My user ended up losing data.Fast...
View ArticleAny EV option to remove or ignore specific problem messages?
I need a solution Hi there,One of our users sent a message to several thousand other users. Archiving that message is causing problems, swelling the A5 queues (1000 entries) and delaying the...
View ArticleImport PST into Journal Archive for Exchange 2010
I need a solution Hello,I am working with a customer that setup EV 10.0.3 for journal archiving only. They hired another company to export their legacy Mimosa NearPoint archive. I was wondering if it...
View ArticleEvault Mail missing issue
I need a solution Hi there,We have an exchange mailbox "~ HR confidential" which has mail being moved into it from another mailbox "~ Technology Support", this mailbox used to be called "~ Business...
View ArticleAdd more EV indexing space
I need a solution EV904. Long story short...Our index locations on the EV journaling server are running out of space. I have had the storage team provision me additional LUNs. I need to instruct EV to...
View ArticleEnterprise Vault dvs files
I need a solution Hello,I am having an issue with an Enterprise Vault 9.0 installation on a Windows 2003 server. The Vault deployment is in place to archive Exchange mailbox information only, nothing...
View ArticleAudit on the search history
I need a solution Hi,As part of the Environment Security Initiative by the security team, is there any way to audit who has been doing what on the EV server ?this is to know if someone got access to...
View ArticleUnable to retrieve large files archived by EV 9 ?
I need a solution Hi,In my file server archived by EV 9.0.4 R1, I cannot recall / retrieve the archived files greater than 10 MB ?I can get the README.txt and the setup.ini file, but when I tried to...
View ArticleEnterprise vault add in is inactive in Outlook 2013
I need a solution I have installed the new add in 10.0.3 for outlook 2013 on my Windows 8 computer. But the Enterprise vault add in stay inactive.I tried the ResetEVClient solution : this not corect...
View ArticleUpdated Compatibility Charts - February 28, 2013
I do not need a solution (just sharing information) A new revision dated 28th February 28th 2013. Link Be sure to check through it.. there are only minor changes from my review of it - including...
View ArticleAutomatic archiving of Hidden & AD-Disabled mailboxes
I need a solution Hello. As a part of our outtake process, we disable leavers' AD accounts, hide their address from the GAL and move their mailbox to a special OU. For years, I have been using the...
View ArticleNeed a SQL query to find out from which vault store and partition an item...
I need a solution Need a SQL query to find out from which vault store and partition an item viewed in AutidTrailWe have view and FSA Auditing Enabled. It has the folder info in the AuditTrail table....
View ArticleCan imported archives be added to a users offline vault cache?
I need a solution I have set up a user with an offline vaule cache and imported his pst's, all seems well but.... the vault cache seems to work for items archived in his inbox but the imported...
View ArticleFailed Index Volume
I need a solution We have EV 10.0.3 for Exchange 2007 and recently we ended up with Indexing issue on only Journal mailbox. We cannot search on Journal mailbox from December 2012. Going to Indexing on...
View ArticleCentera change to Compliance Plus Mode
I need a solution All -We are in the process of changing our Centera from Centera Basic to Compliance Plus Mode.Currently we have 'For all Centera Models' as the option chosen for our vault store...
View ArticleEV 10 Server Migration
I need a solution Installed EV 10 Sp3 (Components services: Enterprise vault services & administation console) on the target server.Installation completed and rebooted server, I haven't started...
View ArticleEnterprise Vault Showing on Toolbar, but "Vault" missing from the folder list
I need a solution I have a user who's been provisioned for Exchange e-mail archiving in a policy many other users are in, but he's not able to view his archive. I've had him log onto another...
View ArticleIndex upgrade to 64 bit error msg in Journal
I need a solution Hi all,I have errors in EV server on upgrade index task for Journal archive.the error is: Log Name: Symantec Enterprise VaultSource: Enterprise Vault Date:...
View ArticleThe remote storage service was not able to recall the file
I need a solution Any idea why this is happening when copying archived file from my Windows Server 2008 ---------------------------Error Copying File or Folder---------------------------Cannot copy...
View ArticleSize of each users Email Vault
I need a solution How can we get a list of the size of each user's email vault?a second question How can we un-archive all mail that's currently in a user's mailbox? I'm not talking about all the...
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