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KB URL

I need a solution Hello,Why this link dont working?Please find below the new URL to access the list of recently published articles for Enterprise Vault.EV ProductSOLUTION Articles URLEnterprise Vault...

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Symantec's SetEVExchangePermissions.ps1 not working

I need a solution HiI tried to grant SetEVExchangePermissions.ps1 on Exchange 2010 with SP3 before I install EV 11.0.1 on Windows 2008 R2 with SP1.I got error message that was "...

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Vault Cache Diagnostics sync pending

I need a solution Hi,I have 6 case, out of 12407 archive, where Vault Cache Diagnostic shows Status = Pending, Header Sync State = Not yet syncronizing.One of the client call because every time its...

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Migrating Journal Archive - new EV Site

I need a solution Hello,We are migrating to a new AD Domain and will be moving our EV to new environment. We are concerned with the Journal archive migration as export and import will not work as per...

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Enterprise Vault FSA - Restore a folder when source filer is not available

I need a solution Hi all,We have rundowned a filer and archived all its content in EV, but we are asked to restore a specific folder (with thousands of files and subfolders...) to a new folder on a...

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Journal Archive Oldest/youngest item date NULL

I need a solution Hi All,I need to figure out which Journal archives can be deleted by looking at the oldest and youngest item in the archive. When I run the sql query to pull the oldestitemdateUTC...

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I exported archived mail to their original mailboxes twice time but mail...

I need a solution HiI am testing EV.I exported archived mail to their original mailboxes. The first time, mail messages exported to their original mailboxes correctly and I archived their mailboxes...

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How to add additional EV services to configured EV server?

I need a solution Hi,I have an EV environmeant that has 3 EV servers in 1 site. EV1 was the first one and has been handling all the indexing and stroraging. 2 more EV servers, EV2 and EV3 was added to...

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Move EV partition & database

I need a solution Our current EV partition / store is expanding and need to move it to a new storage device.Based on the following article, we can only proceed to step 2 when the record count for...

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EV, Exchange 2013, ExchangeServers.txt and Search

I need a solution Hi,We use EV 10.0.4 and 11.0.1 and are in the process of upgrading to Exchange 2013. Most of the Exchange services (transport, relay, autodiscover) have been moved to Exchange 2013....

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EV Client Features - Let us know what you think

I need a solution Just reposting from our Blog - http://www.symantec.com/connect/blogs/ev-client-features-let-us-know-what-you-thinkThe short version is that we want your input on EV Client...

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EVPM and mix of Exchange 2007 and 2013

I need a solution I'm seeing an issue that I don't think I've seen before.  We're running an EVPM script to set an archiving policy against the Calendars folder of user mailboxes.The customer has a...

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Using office 365 ProPlus 2016 with EV 10.0.4.1189

I need a solution Upgrading to office 365 proplus 2016 and Installing a fresh copy of EV 10.0.4.1189 and I notice that the addin doesnt appear to be fully functional.  Under options in outlook the...

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Enterprise Vault - Alert: Available MBs is less than the defined threshold...

I need a solution Hi I have 2 Enterprise Vault ver 10.0.4 installed in Windows 2008 R2 for our Exchange servers and SCOM 2007 R2 is monitoring Enterprise Vault as well as all other servers. Since the...

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ev1101chf3 - unable to fetch item

I need a solution hello all,I have a user complaining she cannot retrieve some items from her archive. We do not allow deletes, nor do we run expiry. From the eventlog, the error 6287 is shown.Wierd...

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Not able to create Vault Stores

I need a solution I am facing problem when creating vault stores in the EV console. I see event 41463 and 40966 (Storage Queue Broker) in the EV envet viewer:An error occurred while invoking Int32...

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Unable to determine if the Enterprise Vault Directory Service exists when...

I need a solution Hi All,i am installing EV and configure EV 11.0.1 HA using VCS 6.1, i reached the phase that i need to configure Enterprise vault using configuration wizard but i am getting the...

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How Enterprise vault archive Emails from exchange

I need a solution Hi I'm new to Enterprise vault.Can someone give the steps of howarchiving works with Exchange. As I know when schedule tasks starts it will connect to exchange and scan the mailboxes...

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Impact of archiving MS Access DB files with EV

I need a solution HiI guess it's probably not a good idea but what is the impact of a database application when the database files are archived using EV FSA. I'm specifically looking into MS Access...

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EV PSTDisable and PSTDisableGrow.... which to use?

I need a solution Hello again!So I want users to be able to open and use any existing PST files that have but not be able to create any new PSTs or not be able to add any new items to their existing...

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