Input on EV DR
I need a solution Hi AllI have a customer on EV 11 installed on VMIt is a new EV installation that only inlcudes FSA and we are busy with the pilot. There is only a single EV serverThe customer wasn't...
View ArticleUser name not populate while single user provisioning
I need a solution Hi Team,One of the user is unable to access his mail which are archive to EV, and when checked the database in EV I could find the user permission are lost.I had added the permission...
View ArticleFSA / Mailbox archiving merge and upgrade from EV 9 to EV 11
I need a solution I have a client who is wanting to upgrade EV 11 from 9.0.3. Currently the environment consists of:Mail archiving server runing on Windows Server 2003 R2 FSA server also running on...
View ArticleUnable to let EV outlook extension , OWA Differentiates btween internal URL...
I need a solution I have enterprise Vault for exchange 10 an i implement and EV to archive the PST file only in internal use the user can see the the archive explorer and retrieve mail from exchange...
View ArticleDTRACE Translation When Mailbox Not Archiving
I need a solution Hi,is there any guide available that gives instructions on how to decipher a DTRACE, when trying to determine why a mailbox is not being archived.In the scheduled nightly archive the...
View ArticleHow to check amount of needed licenses
I need a solution Hey guys, I have some general questions about EV licensing and I want to check how many licenses I would need at the moment. We are running EV 10.0.4 with FSA and MBX Archiving. Both...
View ArticlePurging old records in EnterpriseVaultMonitoring database?
I need a solution Our EnterpriseVaultMonitoring database is huge and I don't see much use for any of the info that's 2-3 years old. I can't seem to find a way to configure the length of time data is...
View ArticleAccessing another EV site
I need a solution Dear All,Previously we have 3 exchange servers and only one EV (EV1) server. We have created one more EV (EV2)Â server on different EV site.For testing purpose we have moved our one...
View ArticleEnabling Vault Cache and VIrtual Vault and successfully synchronising.
I need a solution Dear Experts,I have a read theough a number of existing posts,I've tried following the 'Troubleshooting Vault Cache Synchronisation for vesions 10 and 11, but I'm still getting...
View ArticleExport of an Archive to a folder in a mailbox
I need a solution Is there a way to export the whole contents of an archive to a folder in a mailbox?We dont want the mailbox to be cluttered with archived items after the export, so we want to...
View ArticleQuestion for Symantec - McAfee Antivirus Compatibility
I need a solution Hello everyone,I'm currently dealing with an EV system where users are seeing failures with Archive Explorer and the search in general, where the Event Log fills with 41315 index...
View ArticleBest way to archive all emails but only show pointers at 90 days?
I need a solution So here's how our regular litigation policy goes for the vault. Your put on lithold, the vault archives emails that are 90 days old or once you hit 10% of quota. Pretty standard I...
View ArticleDisable Item Recovery - How Long before Items are Deleted?
I need a solution HiI have disable "Enable recovery of user deleted items" and I'm wondering how long it will take EV to purge out all the recoverable items marked for deletion on a users archive?Is...
View ArticleEV10 Index Synchronise Task
I need a solution Hi,I have enabled a new mailbox for archiving and imported a few items. The new items do not show in the archive, and the index status shows as "not yet created" and there is no...
View ArticleEnterprise Vault 10 to 11 migration on a new server
I need a solution Hello,We have an Enterprise Vault server 10.0.2 running on a Windows server 2008 and using an Hitachi Content Platform HCP for Exchange archiving.I would like to upgrade to EV11 but...
View ArticleStrange 3419 Exchange connection issues
I need a solution Hi guys, unfortunately since a bunch of days my EV server is spammed with "3419" error."Could not access Exchange Server. The dispenser will queue the current item and sleep for 60...
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Enterprise Vault 10.4 Shortcut deletion question.
I need a solution Hi GuysI wonder if someone could anwer a question regarding EV10 regarding shortcut deletion under the policies. I have been having issue with "Delete shortcuts in folders" option....
View ArticleRetention for Sent Folder on Mailbox is only 2 weeks.. people are missing...
I need a solution So we have the 90 day archive policy set up for our litigation hold folks. The problem appears that we have a 2 week retention for our Sent folder in their mailbox.We're seeing that...
View ArticlePST migration questions
I need a solution We are using EV 9 and planning to use PST locate and migrate to ingest all the PST files.From the admin guide, it sounds like we need local admin privilege to access the PST files on...
View ArticleRe-establishing mailbox archiving for migrated exchange mailboxes
I need a solution Hi All,I'm new to Enterprise Vault and am seeking some help. In our environment we have Enterprise vault 10.0.3 and we had set up mailbox archiving for a Exchange 2010 environment....
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