Exchange Journal Task not runing. DSSBroker.exe Error
I need a solution Hello,i have Problems with an Vault 11 System. The Journal Task does not archiv anymore. we moved the SQL Server since 4 weeks. I have complete configure all SQL Settings that are in...
View ArticlePrompting For Credentials
I need a solution Hi Guys, Since upgrading a customer to Enterprise Vault 11 and upgrading their Search, it no longer works. Prior to the upgrade it was working fine. Since the upgrade, the search...
View ArticleEV migration query
I need a solution hiI am after some advice. We are planning an AD domain migration. Currently the test lab is EV 9.0.3 and PROD is 9.0.2.Does anyone think there would be an issue migrating from 9.0.3...
View ArticleMoved archive is not indexed.
I need a solution I have moved users archive from SEV 10.0.4 environment to new SEV 10.0.4 via VAC -> Move archives. After all steps done some users are able to see archived item in mailbox, can...
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EV 10.0.4 FSA, Archiving but not creating placeholders
I need a solution Hi,I am testing E-vault 10.0.4 File Server Archiving,i am able to archive but placeholders are not created on all the files.Note: archived with policy set to archive all, Remove...
View Articlemessage dispenser issues - exchange 2013 CU6, EV Version: 10.0.4.1333
I need a solution My customer installed the latest CU6 for Exchange 2013.They are working with EV Version: 10.0.4.1333 I couldn'td any approve from Symantec that this is supported.And we have a...
View ArticleMigrate Exchange 2010 Archiving to Enterprise Vault 10.x
I need a solution Hi!We have a requirement to move away from Exchange 2010 archiving in favor of Enterprise Vault 10.x.Any generous inputs on how and the best way to do it is much appreciated.Thank...
View ArticleBackup Exec Migrator for Enterprise Vault include the index offline or not
I need a solution Dear All,The targeted Vault Store is only for Discovery Accelerator (Exchange Journaling). The customer is not going to search the journaling email.Is there anyone know anything...
View ArticleEV Archive Migration Tool does not show destination
I need a solution I have two separate Enterprise Vault Directories and would like to move an archive from one to the other. From the documentation I see this should be possible, but when I go to...
View ArticleFSA skipping thousands of files
I need a solution Hi,Can someone please help me investigate why FSA is skipping thousands of files? If I look at one of the folders, it has been archving some .doc files but not others. I have checked...
View ArticleOld EV site server avoids successful backup
I need a solution Hey guys, I'am just supporting a new customer and I try to troubleshoot an EV 10.0.4 environment. I hope this section is ok, the topic goes hand in hand with BackupExec 14 In general...
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Move index question
I need a solution I have a question: customer moved Data Center locations then upgraded New EV from 9 to 10 and eventually to 11. All indexes other than 1 have been moved without issue. There is 1...
View ArticleEV SQL migration
I need a solution hican someone clarify please.The KB here - http://www.symantec.com/business/support/index?page=content&id=TECH35744#Step_3 - shows how to move EV SQL DBs from one SQL server to...
View ArticleEV Buttons missing in OWA
I need a solution Hello, EV buttons are missing in OWA.I enabled the log on the CAS server and got the following error message. I really do ont understand how to solve my issueEVReason: Invalid URI:...
View ArticleEvault Upgrade
I need a solution We are using Office 2007 and are planning to upgrade to office 2013 soon. we use Evault outlook addin which is version 9.0.2.1061Do we need to upgrade addin in order to upgrade...
View Articleerror when opening a vaulted item as the user
I need a solution im having an issue where the user is trying to open a vaulted item and he gets the grey error box.when i go in with another account with the same rights it works?both accounts have...
View ArticleReporting module is not able to pass deployment scanner
I need a solution Dear All,please advise how to solve the EV 11 to pass the deployment scanner for SSRSThe MSSQL 2008 R2 64bits with SP2 OS is windows2008 R2 EV service account is local administrator...
View ArticleEnterprise Vault Restore Items Failed between old and new domain
I need a solution My Client EV Infrastructure has two environments A which is older (and has zero mailbox servers nor mailboxes) and B which is current, however people are still able to access the...
View ArticleEnterprise Vault v6.0 Data Migration
I need a solution Hi, We recently purchased Enterprise Vault v10 / v11. We have just gone through all the prep work and pre reqs and looking at installing EV v10 as a new site, however we currently...
View ArticleCan't delete eVault exchange mailbox
I need a solution Running eVault 9.0.2 in Exchange 2007 environment. I have several AD/Exch mailboxes that were removed but still have the eVault Exchange Mailbox. If I try to just delete it I get the...
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