Pay as you go support for Enterprise Vault and Discovery Accelerator
I need a solution Does symantec offer Pay as you go support for EV and DA? Looking thorugh the service packages I didn't see any. Thanks in advnce!
View Article10.0.4 configuration
I need a solution We've got a running 9.0.5 EV server with about a TB of archives, and I've now installed 10.0.4 running on a VMware Guest. I'm wanting a clean slate on the configuration of the new...
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Enterprise Vault 11 - Windows Server 2012
I need a solution Problem with Enterprise Vault Search API. Same error from TECH214690 , i followed this tech but problem persist yet.Please your help.Web.config was changed following the information...
View ArticleEV 10 or 11 supported DR configuration ?
I need a solution Hi All,Does anyone here know what is the best way to deploy EV v 10 or even 11 across two different Data Center so that it can be used during the Disaster Recovery ?Prefereably not...
View ArticleOutlook Vault Add-In 11 fails
I need a solution HiA couple a weeks ago we released the new Outlook Vault Add-In 11.0.0.1351, to all of our 2000+ users. It's been running fine until a couple of days ago when suddenly about 10...
View ArticleEnterprise vault 9.0.2 - setting to define if user can exclude a folder from...
I need a solution Hi,Where is the setup that defines if a user is able to exlude a folder from archiving?I found the 'Folder Properties Visible' setting from desktop policy that allows users to see...
View ArticleFSA Reporting how to tell if the FSA Agent installed on proxy server
I need a solution We have been running EV for some time, but have tried recently setting up Reporting. Â When I "Run FSA Reporting Scan" from the Admin Console, nothing happens. Â It never shows it...
View ArticleRepeating features showing in Event ID 4213
I need a solution Hi All,I was wondering why there are repeating feature entries in the event 4213, this event lists your license features and as you can see below there are repeating entries,...
View ArticleDoes SSMW support migration to EV 10 VCS Cluster.
I need a solution Hi All,We are in process of migration of EV 9 stand alone server into EV 10 (64 bit) server which would be clustered using VCS. I am unable to find any info on how to convert...
View ArticleEnterprise vault FSA licenses - how to check ?
I need a solution Hi,if EV FSA license has been purchased for 400 actives user, How to check how many users license has been used? Thank youÂ
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User getting access denied on some, but not all emails after ingesting from...
I need a solution We have a user on Enterprise Vault that can't access all of her emails.The emails were originally ingested from a PST file. She could access them fine when they were in a PST, but...
View ArticleMigrating old file server LUN to the new Storage Array LUN, how to rehydrates...
I need a solution Hi People,I'm currently migrating nearly 17 TB of file server content from the old file server storage array into the new virtual file server storage array. Among those amount, there...
View ArticleMax Size for Vault Store Partitions
I need a solution Hi,I am currently sizing a new implementation for EV. We are migrating a client from a legacy Archive to EV.What I would like to know, if possible, is what the max size for a LUN is...
View ArticleEV10 database migration
I need a solution I have one problem with our EV console. Our database admin was make migration of all databases (including EV databases) from single server to clustered SQL instance. He didn't...
View ArticleRegistry edit / tweak to allow bulk recall of files from EV 9 FSA ?
I need a solution Hi All,I'm trying to perform the bulk recall of any files from the FSA archive from my Remote Desktop session on the WIndows 2008 File server, so what's the registry entries that I...
View ArticleWindows Server 2012 R2 file server deduplication & EV 10/11 FSA archiving...
I need a solution Hi All,I'd like to implement the new EV v10 or even 11 later on to the newly build Windows Server 2012 R2 file server which is currently running with the de-duplication feature...
View ArticleEnterprise Vault 10.0.4 Partition Rollover
I need a solution This may sound like a silly question but with partition rollover, if you have 3 partitions and they rollover on a monthly basis, when it gets to the last partition does it then...
View ArticleEV11 Faster Browsing - Change Date format to UK
I need a solution Hi I have recently upgraded to EV11. I've moved my archive to Faster Browsing and received the new Archive Explorer/Search Vaults interface. However, the date is showing in US format...
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EVsite and EVserver configuration setup.
I need a solution Hi All,     Sorry if the below query is basic but other than attending a course on EV FSA I'm new to the product. I've inherited a EV design that look like it possibily has a SPoF...
View ArticleEvault 11 Echange 2007 to Exchange 2013 upgrade known issues?
I need a solution Greetings,My company is providing an upgrade from Exchange 2007 to Exchange 2013 for a customer using Evault 11.0.0 Build 135.Wanted to know if someone could point me in the path of...
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