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Channel: Symantec Connect - Archiving and eDiscovery - Discussions
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Shortcut delete does not delete archived item in EV

I need a solution When a user deletes a shortcut in their mailbox it does not delete the archived item in EV.(Checked the desktop policy, it has configured following on the option tab: Outlook...

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Stroage Exec Replacement

I need a solution Hi guys, I have been suing Veritas Storage Exec for the past number of years and it has worked well. Howver, it's legacy and there is no more support. What is the replacement product...

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Urgent requirement symantec EV veriosn 9 upgrade

I need a solution Hi All, I am trying to install symantec EV V9 where the work stations has outlook 2007 and 2003I am creating a software package. The package gets downloaded but not getting executed....

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Backups after upgrade

I need a solution Hello again,After upgrading Vault from 9.0.4 to 10.0.2 (v10 is on a new server, we used the server settings migration wizard), Backup Exec backups are not working.  It looks to me...

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Exchange 2010/2007 CAS coexistence with Enterprise Vault

I need a solution We are migrating our Exchange environment from 2007 to 2010. We have cutover our CAS connections from 2007 to 2010. In doing so, we lost the toolbar shortcuts in OWA. We have EV...

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EV 10.0.4 FSA Indexing consuming lots of disk space

I need a solution After upgrading to 10.0.4 CHF2, I have a particular subdirectory to a share (90GB in size) that had an EV FSA index of 800GB .  I have tried rebuilding it, and it is now at 600GB and...

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eVault 10 and eDiscovery

I need a solution Hey GuysI am new to evault and am not really familir with it so excuse my stupid questions. I need to do the following: 1) Search 3 users Exchange 2010 mailboxes for Items that have...

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Outlook 2010 - "The custom form cannot be opened"

I need a solution Hello,We've got several users who claim that, when opening an EV item, it appears the message:"The custom form cannot be opened. Outlook will use an Outlook form instead. The form...

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Using Archive Explorer only for FSA data

I need a solution Hello,I have been thinking about the option of removing all placeholders and having users access archived content via Archive Explorer, if possible for a large number of users? We...

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3-rd party x-header. Indexing? Searching?

I need a solution Hello guys, hello colleagues. In my organisation all messages are routed through special server where 3-rd party application was installed. This application adds additional x-header...

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RMS protected message. Which one is indexed: encrypted\decrypted copy?

I need a solution Hello everybody. Our organistation uses RMS environment. So, users send to each other RMS-protected content or RMS-protected emails. Exchange was configured with Journal Report...

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File Archiving access denied

I need a solution i configured file archiving and files are being archived. However when I try to open archived files I get an access denied error. I have given everyone full access to the file...

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can not archive moved Mail Items From PST

I need a solution Hi,I want to learn something about archiving strategy. I assume the create policy as "Archive Mailbox Before 6 months" And it's working successfully.BUT ;I Moved or Copied old mail (...

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Read receipts are sent to users after shortcut deletion runs and removes an...

I need a solution Hi In the pass I had this problem read receipts are sent to users after shortcut deletion runs and removes an item that has not been read, I solve with the...

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could not restore the item due to a server error

I need a solution Hi, I'm getting this error when trying to restore items. Anyone seen this before?

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Enterprise Vault Message Class Exclusions with Wildcards

I need a solution HiI'd like to exclude a series of message classes that the users have in their mailbox. Specifically anything that starts with IPM.note and ends in .EASThere are a number of...

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EV 10.0.4 outlook add-in unable to view anything in Search Vaults or AE

I need a solution HiI have a client who are currently deploying outlook add-ins to their user base for a new EV 10.0.4R1 HF2 installation. They have to halt the deployment due to an experienced issue...

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Question Policy

I need a solution what is archive explorer policyWhat is retention policy. Where the message goes after completing retention policy?    1396756652

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Enterprise Vault - Corrupt Index

I need a solution Hello,Recently our security team decided to deploy AV to our EV 10 server without implementing any kind of exclusions.About a week later, we noticed EV using 100% cpu constantly and...

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How Journal Archive license reuse after deleting archive users from journal...

I need a solution Customer having query regarding Journal Archiving licenses. If customer having 100 users in journaling database and it enabled for archived, after some days if 10 users move out from...

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