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Granular Restore

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I need a solution

Hi. I'm new here and learning about EV.

I have a costumer that wants to backup an old storage vault and then get some free space in his storage.

I want to know if it´s possible after this backup, make a granular restore from a e-mail of a user.

I´ve read this topic and seems like it´s impossible to do. Not even with Netbackup?

Tks for the help...

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