I am running EV 9.0.2. I migrated EV from a physical 32-bit Windows 2003 server to a virtual 64-bit Windows 2008 R2 server using the Server Migration Wizard. Everything works fine except for access to EV from Outlook Web Access.
As far as I can tell nothing changed in the web.config file on my two exchange hub transport servers and I have been told that there were no changes on our ISA server.
Below are entries in the web.config files
<appSettings>
<add key="ConnectionCacheSize" value="100"/>
<add key="MaximumIdentityArraySize" value="100"/>
<add key="ShowDebugInformation" value="true"/>
<add key="EnableEmailReports" value="false"/>
<add key="MailboxLoggingAddress" value="your email administrator"/>
<add key="EnterpriseVault_WebDAVRequestProtocol" value="http"/>
<add key="EnterpriseVault_LogEnabled" value="true"/>
<add key="EnterpriseVault_RestoreWaitMaxIterations" value="30"/>
<add key="EnterpriseVault_HttpWebRequestTimeout" value="60000"/>
<add key="EnterpriseVault_ExternalIPAddresses" value="172.24.40.77;172.24.40.78"/> [THIS IS THE IP ADDRESSES OF MY ISA SERVER]
<add key="EnterpriseVault_LogFolder" value="H:\Enterprise Vault\OWA 2007\Logs"/>
<add key="EnterpriseVault_ResourceVersion" value="v9.0.2.1061"/>
</appSettings>
In EV Admin the Default Exchange Desktop Policy \ Advanced OWA \ ExternalWebAppURL value is <https>/enterprisevault
The Client Connection value is set to Use Proxy, but I read that this does not matter in Exchange 2007, the connection uses Direct regardless of this setting
Web Application alias value is set to EVAnon. This virtual directory existed in my old server bit not the new one. I created it, but it did not fix the problem.
The Archive Explorer and Search Archives buttons show up in OWA, but when I click them I get and error.
I also get an "archvied item is unavailable" error when I open an EV stub. (see attached screenshots)
What did I miss during the migration?
Any help is appreciated. Thank you.