Hi
I am missing the Enterprise vault TAB in outlook.
This is the log file:
09/01/2013 13:41:38.727[5160][H]: Log file created (level 1).
09/01/2013 13:41:38.728[5160][H]: Loaded UI Language Path: c:\program files\enterprise vault\evclient\languages\en
09/01/2013 13:41:38.730[5160][H]: Loaded Help Language Path: c:\program files\enterprise vault\evclient\languages\en
09/01/2013 13:41:38.732[5160][H]: Module path: C:\Program Files\Enterprise Vault\EVClient\Valkyrie.dll
09/01/2013 13:41:38.733[5160][H]: No language resource module was loaded, the default English resources in Valkyrie.dll will be used
09/01/2013 13:41:38.735[5160][H]: RPC over HTTP is not enabled (flags = 0)
09/01/2013 13:41:38.737[5160][H]: A std::exception has been caught: Attempting to use a Non-Exchange message store
09/01/2013 13:41:40.862[5160][H]: FUI: Not loading UI as action map is empty. Is the user enabled?
09/01/2013 13:41:41.927[5160][H]: IDispatch::GetIDsOfNames("MessageClass") failed, error 80020006
The cause is that we disable the use of Outlook cached exchange mode by the windows policy, setting this key
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Cached Mode
Dword: Enable
Value: 1
We set this key to prevent the creating of an OST file in outlook
Why is it that vault doesn't load up and how can this be changed.
Windows 7 / Outlook 2010 SP1
Enterprise Vault version 10 sp1 client
Jan