Sorry I am new to Enterprise vault and we have not fully implemented it. We have only a few test users.
My Office wants to archive everything however they only want to delete emails from Exchange after 3 years. They want the originals left in exchange until that time. I have changed the Mailbox Policy so that is doesnt delete the items and set it to not create shortcuts. HOWEVER it is still constantly creating shortcuts for every email archived. Meaning that there are duplicate emails of every email. The original and the shortcut.
How do I tell Enterprise to not create shortcuts at all?
Things i have done:
Under Policies Exchange, Mailbox
Under Archiving Actions Uncheck "Create Shortcut to archived item after Archiving"
Under ShortCut Content Uncheck Include Recpient Info.
Under ShortCut Content Change Content of shortcut body none
Any Help would be greatly appreciated.
Thanks