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EV cannot detect the data ontap version in creating new target server

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I need a solution

Hi,

I have a new NetApp filerserver FAS2554.  It is running Ontap 8.2.2.  When I try to add it as a target fileserver into EV 10.0.4 CHF2, I get the error:

Could not detect the Data ONTAP version for the File Server.

Placeholders will not be supported for this File Server.

The EV service account is an administrator.  I am running Ontap 7mode.  Anyone else seen this issue?  

I will be upgrading to EV11 this weekend, but do not think this will help.

 

Thanks,

Linda


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