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Question about re-enabling archiving for a deleted mailbox

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I need a solution

Hi,

We use Enterprise Vault to archive emails in our MS Exchange environment. Unfortunately, in a situation of two users having the same name, someone accidentally deleted the Vault of the wrong user. Since then, EV has not archived email for that user. I have queried the ExchangeMailboxEntry table and found that his archive has an MbxArchivingState of 2 (disabled) where it should be 1 for archiving to function.

Is there a standard process for re-enabling archiving for users when their vault is deleted, or am I going to be OK to issue a SQL command to update the value of this field to a 1?

Many thanks for any help.

Andy


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