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Enterprises Vault 10 backup job is getting fail with Netbackup 7.5

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I need a solution

Hi,

I need help,

Enterprises Vault 10 backup job is gatting fail with Netbackup 7.5 with error code 2 (none of the requested files were backed up(2)

As per master server - client host properties, updated the EV server' service account cerdentical has updated, but still have issue.

BPRESOLVER Error logs -
 
02:51:08.987 [30292.27432] <2> DebugLog(): INF - CPSCmdLetHandler::GetBackupModeTimeout - Could not open registry key (Software\VERITAS\NetBackup\BEDS\EV Agent\Settings) to get backup mode timeout.
02:51:08.987 [30292.27432] <2> DebugLog(): INF - CPSCmdLetHandler::GetBackupModeTimeout - exiting. Timeout = 300000 MilliSeconds
 
"D:\Program Files (x86)\Enterprise Vault\evshell.psc1" -command "& { Clear-VaultStoreBackupMode -EntryId 13CDEEF7353E33443BF707C884C704CD91210000EIDAEVS ; $error | out-file 'C:\Program Files\Veritas\\NetBackup\logs\beds\EV-Backup_225108.log' }")
 
Any solution ?
Thanks

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