Hello
As soon as I type in first line about PST migration question, a voice inside me tells "you need to use third party PST migrator along with EV rather than EV native tools !" LOL. But that's that.
We're running on Enterprise vault 9.0.1, Exchange 2010 SP2 RU3. Recently I noticed that certain user mailbox size limits changes randomly for certain users/mailboxes. And the time when they change is pretty close to when PST migrator is running.
For example, I set a mailbox limit for (IssueWarning/ProhibitSend/ProhibitSendReceive) to 3.8/4/4,5GB accordingly, with database quota default set to false. When PST migrator task runs, they change to 2/2/2GB on their own.
For certain users, I keep mailbox size limits close to database default with defaults turned off so EV can adjust exchange quotas as it migrates the PST file, but somehow they turn the database default on.
For users whom i (or something else)t decrease mailbox limits for (as explained above), it logs following entry in event log:
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 10/13/2012 6:04:45 AM
Event ID: 6742
Task Category: Migrator Server
Level: Error
Keywords: Classic
User: N/A
Computer: EVServer.contoso.com
Description:
PST Migration Report
Migration status: Incomplete
Processing aborted. The mailbox does not have enough space to complete the PST migration. Increase the indicated mailbox storage limits by at least 493890KB and run PST Migrator again to move the items in the PST to the mailbox.
Current mailbox quota used: 1967492KB
Set the Prohibit send limit to at least 2591041KB
(null)11128436402681492KB
PST file: \\ClientPC\Outlook\archive.pst (Copy: C:\Fakepath\Copy16.pst)
Archive Name: Donald Duck
Vault Id: RandomVaultID
RetentionCategory: Business
Exchange Server\Mailbox: ExchangeServer\/o=Contoso/cn=Users/cn=DDuck
Number of folders processed: y
Number of items archived: 0
Total size of items archived: 0 KB
Number of items unable to be archived: 0
Number of items not eligible for archiving: x
Number of items moved to mailbox: 0
Elapsed Migration Time: 0:2:59 (hours:minutes:seconds)
Migration Rate: 0.00 MB/Hour
Just wondering if there is somewhere EV logs how much quota it has changed and if there's a way to track this.or troubleshoot this? I checked Exchange logs which has cmdlet auditing enabled, and I don't see any script or any person changing these settings.