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Registry checkpoint roadblock when upgrading frm EV 8.0.5 to 9.0.4

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I need a solution

Hello,

 

I am in the process of trying to upgrade my windows clustered environment from 8.0.5 to 9.0.4 and following the provided instructions it asks me to:

Run from command prompt: cluster resource EVClusteredResource-EnterpriseVaultAdminService /removecheck:"Software\KVS\Enterprise Vault"

Verify by running the following command: cluster resource EVClusteredResource-EnterpriseVaultAdminService /check

Then create a new checkpoint by entering the following:

Add a new checkpoint: cluster resource EVClusteredResource-EnterpriseVaultServerInstance /addcheck:"Software\KVS\Enterprise Vault"

 

I did a check before running the first command and noticed that the first active server didn't have the checkpoint set but the second did.

So I ran a remove on both anyway and received "System error 2 has occurred (0x00000002). The system cannot find the file specified." on the first system (as expected)

 

The issue is that when I tried to create the new checkpoints after removing the existing checkpoint (and verifying by the check command) I am now unable to create a new checkpoint on either system.

I get:

System error 183 has occurred (0x000000b7). Cannot create a file when that file already exists.

How important are these checkpoints? Is there any manual way I can set these checkpoints?

Any assistance/advice you can offer would be greatly appreciated

 

Thanks

 

 

 

 


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