when ever users browse enteprise vault server through web browser its throwing 500 error message or simply error icon displaying and in the event viewer following message displaying:
he EnterpriseVault.DirectoryConnection object reported an error.
Unspecified error
Internal references:
Error [0x80004005]
{CDirectoryConnectionObject::GetEnumerableArchivesXML} [.\DirectoryConnectionObject.cpp, lines {14144,14153}, built Dec 11 16:18:57 2012]
For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error=V-437-8390
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Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 6/21/2013 5:36:33 PM
Event ID: 8390
Task Category: Web Application (WP)
Level: Error
Keywords: Classic
User: N/A
Computer: INMUM01EVAPP01.internal.testing.com
Description:
The EnterpriseVault.DirectoryConnection object reported an error.
Unspecified error
Internal references:
Error [0x80004005]
{CDirectoryConnectionObject::GetNonDeletableArchivesByVaultStore} [.\DirectoryConnectionObject.cpp, lines {1036,1044}, built Dec 11 16:18:57 2012]
how to resolve these issue. please share your thoughts....